If your HP computer that came with HP Printer Assistant is not working . Click the icon in the taskbar, or do a Windows search for HP Printer Assistant to open the tool. Learn how to install or update HP Printer Assistant. Download HP Printer Assistant from Assistant, then follow the instructions to install it on your computer.
 1.Check Your Printer's Error Lights.
2.Clear the Printer Queue.3.Solidify the Connection.
4.Ensure You Have the Right Printer.
5.Install the Drivers and Software.6.Add Printer.